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Privacy & Compliance

Your data doesn't belong to us.
It never will.

FERPA-compliant for schools. HIPAA and SOC 2 Type II audits are in progress. GDPR, CCPA, and ISO 27001 are in queue. Role-based access controls. Encrypted in transit and at rest. Your data never sold. Ever.

Pulse Security Rating 98/100

After the PowerSchool breach

Data privacy is now a buying criterion, not a checkbox. Your board already knows this.

The 2025 PowerSchool breach exposed student data across thousands of districts. After that, IT directors and data officers became buying decision-makers, not just approvers. The question is no longer "is this FERPA compliant?" It's "what happens if this company gets breached?" Pulse is built to answer both questions before you ask.

Your data lives in your Pulse instance. Not commingled with other organizations.

Encryption at rest and in transit. Every record. Every voice memo. Every file.

No data is sold to third parties. No data is used to train AI models without explicit consent.

A Data Processing Agreement is available for any organization that requires one before signing.

How privacy is built in

Four layers. Not one policy memo.

Encrypted storage

All data, including voice recordings and transcriptions, is encrypted at rest using AES-256. Encryption in transit via TLS 1.3.

Role-based access

Every user sees only the data their role permits. A frontline team member cannot access records outside their scope. A leader sees aggregate patterns, not individual surveillance.

FERPA-compliant today

Built for K-12 data requirements. FERPA-compliant for student records. COPPA-compliant for data involving minors. DPA available on request.

No data selling

Your data is never sold to third parties. It is never used for advertising. It is never used to train AI models without your organization's explicit consent.

FERPA: Audit in progress.   HIPAA: Audit in progress.   SOC 2 Type II: In queue.   GDPR, CCPA, ISO 27001: In queue. We will update this page as each certification is completed.

Who sees what

Role-based access means the right visibility for every level.

Access is configured by your organization's administrator. Every level sees what they need, and nothing they shouldn't.

Role What they see What they can do
Frontline team member Flag a concern for people in their scope only Submit voice notes and forms
Responder / Specialist Concerns assigned to them, with full context Act on concerns, assign resources, close loops
Manager / Coordinator All concerns in their team or department Triage, reassign, view status across their scope
Leader / Administrator Aggregate patterns across the organization View dashboards, run reports, configure access levels

For IT directors and data officers

A DPA is available before you sign anything.

We know how procurement works. The IT director needs to approve before the deal can move. We have a Data Processing Agreement ready for any organization that requires one. Request it in the demo, or ask us to send it before the call.

We also support SSO, so your team doesn't need another set of credentials to manage.

IT approval checklist

  • FERPA compliant
  • DPA available on request
  • SSO compatible
  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • No student data sold
  • Role-based access controls
  • Data retention policy configurable
  • SOC 2 Type II (in progress)