Legal

Privacy Policy

Last updated: January 1, 2026

1. Introduction

Pulse Connect, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software platform and related services (collectively, the "Service").

We are a subsidiary of the Exponent Group, Inc., a 501(c)(3) nonprofit organization. We treat all school data as confidential and never sell, share, or monetize student or educator information.

2. Information We Collect

Information You Provide

  • Account information (name, email, organization, role)
  • School and district data you upload or input
  • Communications you send us
  • Survey responses and feedback

Information Collected Automatically

  • Usage data and interaction patterns
  • Device and browser information
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and store school data securely
  • Communicate with you about updates and features
  • Respond to your questions and concerns
  • Monitor and analyze usage patterns
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. FERPA Compliance

Pulse complies with the Family Educational Rights and Privacy Act (FERPA). We act as a "school official" under FERPA and only use education records for authorized purposes specified by the educational institution. We do not sell or share personally identifiable information from education records.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • Role-based access controls
  • Regular security audits and monitoring
  • Secure, U.S.-based data hosting
  • Daily encrypted backups

6. Data Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With your explicit consent
  • With service providers who assist in operating the Service (bound by confidentiality)
  • To comply with legal obligations
  • To protect rights, property, or safety
  • In connection with a merger or acquisition (with notice)

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data (subject to legal obligations)
  • Export your data in a portable format
  • Opt out of marketing communications

8. Children's Privacy

Pulse complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without parental consent. Our Service is designed for use by educational institutions in accordance with school policies.

9. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. Educational institutions control their data and may request deletion at any time, subject to backup retention policies.

10. International Data Transfers

Pulse operates in the United States. All data is stored on U.S.-based servers. By using the Service, you consent to the transfer of information to the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Pulse Connect, Inc.
539 W Commerce St #1023
Dallas, TX 75208-1953
Email: privacy@pulseconnect.us
Phone: (844) 470-1023

Questions About Privacy?

We're committed to transparency and protecting your data. Reach out if you have any concerns.